FAQs on viewCart

Frequently Asked Questions

Can I make changes to my booking after I book?

Yes, and we can help! If you need to make changes such as removing or adding someone to your booking, updating your contact details or changing the date or time of your activity, contact us by phone or email

Some venues and local organizers cannot accept cancellations or changes to your booking once it has been confirmed. If this is the case, any non-standard or cancellation policies are shown on the activity page of our website.

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How long are items in my cart saved for me?

Once you add an activity to your cart, we’ll save your spot for 60 minutes. If you need longer, add it to your wishlist so you don’t forget it. But please remember if an item in your wishlist sells out, it will no longer be available to buy.

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Is my payment secure?

Yes, our online payment system is secure! In fact it encrypts your payment information to protect you against fraud and unauthorized transactions.

We uses internationally recognized and secure payment systems to process your credit card transactions. To maintain your security, do not send payments directly to the private tour guide outside of our secure site.

Your credit card will be charged once you book. However, if the local organizer does not accept your booking, the amount will be credited to the original account it was taken from.

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Is there a booking fee?

There will be 3% of booking fee please.

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